If you have a problem with your Flebi, first check the support videos in this section or find your question in our FAQs, and if it still hasn’t been solved, we invite you to open a ticket so that we can deal with it as soon as possible.
The autonomy of the Flebi Eolo battery is calculated for an average weight of 75-80kg, riding at the medium level of assistance on a mixed route. Based on this reference, the range of distance that can be covered on a single charge will be extended if the rider’s weight is lighter or the assistance level selected is low.
Mainly make the charging cycles as complete as possible, never leave it discharged for several days, and charge it every 30 to 40 days even if you don’t use it. This will extend the life of a lithium battery like the one in your Flebi. Using the accelerator acts aggressively on the battery, reducing its lifespan.
Yes, this is normal. The programming of the display sets the ignition of each bar according to different battery voltage levels. Depending on the consumption peaks that the battery undergoes when climbing or starting from a standstill, its voltage can drop several levels in a short time, causing one or several bars to switch off. The important thing is that the actual range of the bike is within the advertised range, the indicator being an estimate of this.
The bike is usually delivered with a certain amount of charge, and you can use it from that moment on. It is advisable to leave it charging during the first night, even if the charger LED turns green after 2 or 3 hours. During this first charge, the battery performs an internal balancing or calibration of its cell groups.
Yes, you should. The light contains an integrated brightness sensor that makes it shine only when it is necessary, i.e. in darkness or semi-darkness. The display does not need to be active for this, only the main switch.
